Privacy Policy

Your privacy is important to us

Last Updated: January 2025

1. Introduction

Welcome to Urbanhomenavigator ("we," "our," or "us"). We operate a website dedicated to home workshop setup, including ventilation systems, electrical outlets, and tool storage solutions. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Note: We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

2.1 Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the website or when you choose to participate in various activities related to the website, such as online chat and message boards, newsletter subscriptions, or workshop consultation requests.

2.2 Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. This data helps us understand how visitors interact with our home workshop content and improve user experience.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the website. We store only very limited, if any, financial information that we collect.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

  • Create and manage your account for accessing workshop planning tools and resources
  • Process your transactions and send you related information, including purchase confirmations and invoices for workshop equipment or consultation services
  • Email you regarding your account or orders related to ventilation systems, electrical installations, or tool storage solutions
  • Fulfill and manage purchases, orders, payments, and other transactions related to the website
  • Generate a personal profile about you to make future visits to the website more personalized
  • Increase the efficiency and operation of the website
  • Monitor and analyze usage and trends to improve your experience with the website
  • Notify you of updates to our home workshop guides, product recommendations, and service offerings
  • Offer new products, services, and/or recommendations related to home workshop setup
  • Perform other business activities as needed to maintain and improve our services
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Request feedback and contact you about your use of the website
  • Resolve disputes and troubleshoot problems
  • Respond to product and customer service requests

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers may include ventilation equipment suppliers, electrical component distributors, and tool storage manufacturers.

4.3 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Important: Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

7.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function properly
  • Performance Cookies: Help us understand how visitors interact with our workshop content
  • Functionality Cookies: Remember your preferences and personalize your experience
  • Marketing Cookies: Track your browsing habits to show relevant advertisements

8. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

  • Right to Access: You have the right to request copies of your personal information
  • Right to Rectification: You have the right to request correction of inaccurate information
  • Right to Erasure: You have the right to request deletion of your personal information
  • Right to Restrict Processing: You have the right to request restriction of processing your personal information
  • Right to Object: You have the right to object to our processing of your personal information
  • Right to Data Portability: You have the right to request transfer of your data to another organization

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

9. Third-Party Websites

The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website.

10. Email Communications

If you subscribe to our newsletter or create an account on our website, you will receive emails related to home workshop tips, ventilation best practices, electrical safety guidelines, and tool storage solutions. You may opt out of receiving these communications at any time by clicking the "unsubscribe" link in the email or by contacting us directly.

11. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you request deletion of your data, we will delete or anonymize it within a reasonable timeframe, unless we are required by law to retain certain information.

12. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Bulgaria and choose to provide information to us, please note that we transfer the data to Bulgaria and process it there.

13. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

Urbanhomenavigator

Address: ул. Оборище 78, София